Shipping policy

Shipping Policy

Last updated: September 06th, 2026

Thank you for shopping with My Botanica Glow. We are committed to preparing and shipping your order with care.

Order Processing

Orders are typically processed within [1–3 business days] after payment is received.

Orders are not processed or shipped on weekends or holidays. Processing times may take longer during sales, holidays, or periods of high order volume.

Shipping Time

Once your order has been shipped, estimated delivery times are:

Standard Shipping: [3–7 business days]
Express Shipping: [1–3 business days, if available]

Please note that delivery times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, or other circumstances outside of our control may occur.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location.

Free standard shipping is available on orders of $75 or more.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow some time for the tracking information to update after your order has been shipped.

Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

My Botanica Glow is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and tracking shows that it was delivered, My Botanica Glow is not responsible for packages that are lost or stolen after delivery.

If your package is delayed or appears to be lost while in transit, please contact the shipping carrier using your tracking information. You may also contact us at support@mybotanicaglow.com, and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within [3 days] of delivery. Include your order number and photos of the damaged package and products so that we can review the issue and determine the best solution.